Privacy Policy
Last updated: August 2026. Your privacy matters to us.
1. Introduction
TrustChain ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our decentralized investment platform. By using TrustChain, you consent to the practices described in this policy.
2. Information We Collect
We collect the following types of information: (a) Wallet Address — your public blockchain wallet address used to identify your account; (b) Transaction Data — on-chain transaction hashes and investment records stored on the BNB Smart Chain; (c) Referral Data — your referral code and the referral relationships associated with your account; (d) Usage Data — anonymized analytics about how you interact with the Platform, including pages visited and features used.
3. Information We Do Not Collect
TrustChain does not collect your name, email address, phone number, government ID, or any other personally identifiable information unless you voluntarily provide it for KYC verification. We never collect or store your private keys, seed phrases, or wallet passwords.
4. How We Use Your Information
We use the information we collect to: (a) operate and maintain the Platform; (b) process investments, ROI payouts, and referral rewards; (c) detect and prevent fraud or abuse; (d) improve Platform performance and user experience; (e) comply with applicable legal obligations.
5. Blockchain Transparency
Please be aware that blockchain transactions are inherently public. Your wallet address and transaction history on the BNB Smart Chain are visible to anyone. TrustChain has no control over the public nature of blockchain data. Do not share your wallet address with parties you do not trust.
6. Data Sharing
We do not sell, trade, or rent your information to third parties. We may share data with: (a) service providers who assist in operating the Platform under strict confidentiality agreements; (b) law enforcement or regulatory authorities when required by law; (c) successors in the event of a merger, acquisition, or asset sale.
7. Cookies & Analytics
TrustChain may use cookies and similar tracking technologies to enhance your experience. These are used for session management and anonymized analytics only. You can disable cookies in your browser settings, though some Platform features may not function correctly as a result.
8. Data Security
We implement industry-standard security measures including encryption, secure server infrastructure, and regular security audits to protect your data. However, no method of transmission over the internet is 100% secure. You are responsible for maintaining the security of your wallet and access credentials.
9. Data Retention
We retain your account and transaction data for as long as your account is active or as required by law. On-chain data is permanent and cannot be deleted due to the immutable nature of blockchain technology.
10. Your Rights
Depending on your jurisdiction, you may have the right to access, correct, or delete personal data we hold about you. To exercise these rights, contact us at [email protected]. Note that on-chain data cannot be modified or deleted.
11. Children's Privacy
TrustChain is not intended for users under the age of 18. We do not knowingly collect information from minors. If you believe a minor has used our Platform, please contact us immediately.
12. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes by posting a notice on the Platform. Your continued use of TrustChain after changes constitutes acceptance of the updated policy.
13. Contact Us
For privacy-related inquiries, contact us at [email protected] or through our official Telegram community.
By using TrustChain, you acknowledge that you have read and understood this Privacy Policy.